The latter option required users to enter pick-up and drop-off points manually. Uber has also launched a host of other features such as Heat Maps, Telematics for Road Safety, Paid waiting time, Cancellation window and In-App Chat feature along with driver profile and compliments.
If the company decides there is value in tracking a rider's location for five minutes after drop-off in the future Sullivan told Reuters it will seek to explain what the value is and allow customers to opt in to the setting, i.e. rather than pushing it as a de facto default. The multi-destination feature, as well as the in-app chat feature, will let users customise their UBER cab rides.
The location-tracking update comes as Uber tries to revamp its public image following a string of scandals, including allegations of sexism and racism, that led to the resignation of chief executive Travis Kalanick.
Uber has been struggling with its customer privacy reputation since 2015.
"We've been building through the turmoil and challenges because we already had our mandate", says Sullivan.
Uber said drivers who feel insecure are encouraged to use Share My Trip, which allows drivers to share information about their trips with their loved ones, especially when they are working in areas not deemed safe.
Sullivan said the changes to location tracking are unrelated to executive changes.
Pradeep Parameswaran, Head of Central Operations, India, Uber, said a driver-partner would be covered for Rs 5 lakh for accidental death; up to Rs 5 lakh for permanent disability; up to Rs 2 lakh for hospitalisation with a sub-limit of Rs 50,000 for outpatient treatment. The changes are part of a series of updates expected in the upcoming year to improve privacy, security and transparency at Uber.
Following this issue, Uber has agreed with the U.S. Federal Trade Commission to audit every two years for the next 20 years to ensure the company is following the FTC's requirements regarding privacy.