Facebook is a place where friends and family are already connected and we are able to help connect a person in distress with people who can support them.
Over the last month, we've worked with first responders on over 100 wellness checks based on reports we received via our proactive detection efforts.
In October, Facebook announced it will be adding 3,000 people to its community operations team by the end of the year, reports The NY Post.
The company will use AI to scan its network and find posts where comments such as, "Are you ok?" or "Can I help?" have been left.
If in any case the software detect any suicide intent, it will alert a team of Facebook workers who specialize in handling such reports. In some instances, we have found that the technology has identified videos that may have gone unreported. There are certainly massive beneficial aspects about the technology, but its another space where we have little choice but to hope Facebook doesn't go to far. With the increasingly popular Facebook live videos being used for some pretty shocking things, it looks like there will always be a battle to suspect content off of its platform. The new feature is meant to detect such posts before anyone reports them.
Facebook yesterday said that it was removing 99 percent of content related to militant groups Islamic State and al Qaeda before being told of it, as it prepared for a meeting with European authorities on tackling extremist content online. Human experts were also needed to review the decisions being made by the automated tools, they said.Facebook is hiring more linguists, academics, former members of law enforcement and former intelligence analysts to perform these roles.
"It is still early, but the results are promising, and we are hopeful that AI (artificial intelligence) will become a more important tool in the arsenal of protection and safety on the internet and on Facebook", Bickert and Fishman wrote. It's also dedicating more moderators to suicide prevention, training them to deal with the cases 24/7, and now has 80 local partners like Save.org, National Suicide Prevention Lifeline, and Forefront from which to provide resources to at-risk users and their networks.