Two plaintiffs, named as Patricia Weeks and Waleed Anbar, are suing Big G in California, with their complaint alleging that Google shipped the original Pixel and Pixel XL knowing they were prone to speaker and microphone failures.
The issue recently became widely publicized when Google promised that Nexus and Pixel owners could actively prompt an update with the button. Apart from the rumors claiming that the next Pixel phone will come in three variants, it is also speculated that the upcoming smartphone will be released in October this year.
While the Google Pixel 2 was only dropped in the market late previous year, there are now several speculations on its successor, the Google Pixel 3. "Instead of fixing the defective Pixel phones, providing refunds, or replacing the devices with non-defective phones, Google has replaced defective phones with other defective phones, resulting in many consumers repeatedly experiencing the microphone defect". However, when the problem started getting serious, that is when Google got smacked with this class action lawsuit.
Google's Pixel Visual Core, the hidden image processing chip inside the Pixel 2 family of phones, is getting activated via a software update today. Girard Gibbs was also behind a lawsuit against LG over bootloop issues that affected several of the company's flagship smartphones. The search giant also said the issues might be due to a hairline crack in the solder of the microphone component going into the Pixel's mainframe. Google acknowledged the problems and asked users to contact the support team, which then recommended warranty replacements. The said feature is the Pixel Visual Core, which along with a new application programming interface (API) will allow third-party applications to use the artificial intelligence (AI) capabilities of the hardware in order to capture enhanced photos.