Apple customers can walk into any Apple store and get their smartphone fixed in no time.
Starting tomorrow, Galaxy users can bring their busted mobile devices to more than 300 Samsung Care-authorized uBreakiFix service locations across the country for same-day repairs, Samsung announced. Plus, the companies plan to add nearly 200 additional service locations by early 2019.
The new Samsung Galaxy S9 and S9+ handsets will the supported from the off, as well as the S8, S7 and S6 ranges. "If you break anything on your Galaxy S9, this video shows the process of me repairing and replacing all the major components". Instead of using third-party parts, tools, and guides, uBreakiFix will use Samsung parts, tools, and employees trained by Samsung to fix specific devices. Still, with most of the phones on Samsung's list of supported devices being water-resistant, hopefully that won't be such a problem.
"At Samsung, our goal is to provide Samsung Galaxy owners with a customer first care experience that is as innovative as our products", Samsung Care Senior Vice President Michael Lawder said in a statement.
Samsung is certainly trying to maintain the same pace at which Apple provides its after-sales service but the California-based giant is far ahead of other companies in terms of phone maintenance and service availability.
Samsung plans to expand the program across the country to another 200 uBreakiFix shops by early 2019, allowing it to reach almost all the population in the continental US. It won't be free in that case, of course, but Samsung says all repairs from an authorized uBreakiFix store will be warranted for at least 90 days.