"To be a Black man in America, and come home, women [sic] tries to stop me from coming into my building because she feels insecure", Toles wrote on Facebook.
D'Arreion Toles was returning home late from work when Hilary Brooke Thornton, who lived on the third floor of the Elder Shirt Lofts, demanded proof that the gentleman lived in the building.
"I don't need to tell you that information, ma'am", Toles responds. The video has more than 5.5 million views and has been shared over 113,000 times.
"I can", Mueller replied.
The video shows Thornton asking Toles, "Do you live here?"
He said: "I want to say thanks for all the love and support, it is really hitting me a little bit more now, but I must say I will turn this negative into a positive future for the world I influence, and don't bash the woman, just send her positive waves of energy, and let's be great people, this our world and this message is to everyone of all ages/races/colours!"
"And if you do, then I would like to meet you because you're a neighbor", Mueller says. As Mueller seemingly blocks him from entering, Toles tells the woman: "You're blocking me, and I live here".
"Okay, what unit?" the woman asks. "That's your discretion. You're uncomfortable because of you". "I don't like the fact that you have your phone in my face".
She then follows him on the elevator to his floor, though she disclosed earlier in the video that she lived on a different floor. About 30 minutes later, police arrived at the unit and told Toles that Mueller had reported being "uncomfortable" with his presence; he told police he rented the unit and had shown Mueller his key fob.
"It's kind of hitting me again, thinking about the whole thing", he said of his encounter. "I am just glad I had my camera out".
"The video did involve one of our employees, but the event did NOT take place at Tribeca-STL and did NOT involve one of our tenants", the company said in a statement.
In a statement, the woman's employer said she was sacked after a review of the incident, the station reported.
Toles recorded the incident on his cellphone and posted footage of the incident on Facebook.
"You are not the owner", Toles said.
"She in no way was scared or threatened", one user said. "I wish her the best", he said. "It's the only indicator any resident has that they live in the building and he wouldn't answer me", she said. "At Tribeca-STL we want all residents, guests and visitors to feel welcome, safe and respected".