Hacienda HealthCare was honored by the Arizona House of Representatives for its service to the long-term care industry.
And so a few days after Christmas, her caretakers were flummoxed when she went into labour.
"And they didn't know what was wrong with her", the source said. Her identity hasn't been reported, and it's not known if she has family or a guardian.
A female patient living at a Hacienda HealthCare facility reportedly gave birth December 29 although the staff was unaware the woman was pregnant.
Police are continuing a criminal investigation into the scandal.
Phoenix police are now conducting a sexual assault investigation.
A spokesperson for Hacienda HealthCare did not immediately return Fox News' request for comment Tuesday.
But amid the firestorm that has engulfed it in the first week of the new year, the organization has released two statements, vowing to determine what happened.
Hacienda said in a statement it was cooperating with law enforcement and reviewing its security protocols after becoming aware of a "deeply disturbing incident and "an unprecedented matter".
"And we will do everything in our power to ensure the safety of every single one of our patients and our employees", Orman added. "Anything less than that is unacceptable to our team, our company's leaders and the communities we serve", the statement continued.
Police have yet to disclose any information about suspects at the time. In Arizona, sexually assaulting a vulnerable adult is a felony.
The resignation of Bill Timmons, the longtime chief executive officer of Hacienda Healthcare, was "accepted unanimously" by the board of directors, company spokesman David Leibowitz said in a statement released Monday, reports Phoenix TV station KPHO. Heightened patient safety measures were put in place.
"Hacienda HealthCare has been in business in Arizona for more than 50 years". Then, it was called Hacienda de los Angeles, or "the dwelling of the angels".
But there have been reports of patient mistreatment.
One staff member was sacked for making repeated inappropriate sexual comments to patients.
A mother of another patient at the facility posted a sign to her daughter's door saying that no men, including staffers, are allowed in until the police find the rapist.